Volvo Customer Testimonials and Reviews in Thousand Oaks

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Great customer service... - *****

Super all around. Great customer service especially for parts. Galpin is closer to me, but I will only go here as they are professional and honest. Those are important factors for me. Keep up the good work guys!

Daniel C.

The Staff at this Dealership is excellent!!!... - *****

The Staff at this Dealership is excellent!!!  Todd Jonland, Jorge Garza in sales & also Larry Garvin in service.  They are fantastic! Can not say enough nice things about them. Straightforward, honest, trustworthy, not pushy but organized, efficient & dedicated.  They found us the car we wanted, with the features we wanted in a day. They helped us navigate turning in our end of lease vehicle easily. They responded to any phone call or email in an hour or less!  The finance office was also organized & so FAST!  Honestly, probably our easiest most pleasant car buying experience ever!

ak p.

From the first phone call... - *****

If YELP would let me, I would give another 5 stars to Todd Jonland the General Manager and his sales team at Volvo.From the first phone call, to the test drive, to getting every detail right for our purchase of the 2016 XC90 we were treated with more than just a smile and a handshake!  The level of treatment and professionalism we experienced made us feel like we were the only customers they had.Truly a pleasant and easy car buying experience!Thank you Todd and Matt (sales) at Volvo of Thousand Oaks!

Scotty B.

Highly recommend this place... - *****

Highly recommend this place if you're looking to sell your car at a fair price. Met with Robert Lopez and he was a pleasure to work with! Not only did he give me a fair price for our vehicle he was extremely friendly and open to sharing the information on why he could offer us what he could.No smoke and mirrors or hard sell. He just gave me the facts that I needed to know to get the best price for my vehicle. Would highly recommend him!

David T.

At Volvo Cars of Thousand Oaks we take customer satisfaction very seriously and are always trying to improve to make your experience better. Whether you bought, leased or serviced any car here we would love to hear your feedback. With your feedback we can continue to improve and make future visits even better.

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